Online Dental Team Training System

Learn more about dentistry’s most comprehensive Online Dental Team Training Program. All-Star Dental Academy is a “done-for-you,” step-by-step customer-service training SYSTEM.

All-Star is SKILLS focused, so everyone is cross-trained!

Dental Phone Skills Training

Our Phone Success Course is a real world, proven, phone verbiage and rapport-based customer service skills course designed to help you get more quality patients to make appointments, show up, and establish the beginnings of an amazing patient experience. Includes comprehensive “how to” training videos using the GREAT Call(TM) Process, study guides, and role play examples.

*Included in All-Star Dental Academy Program.

Dental Scheduling Training

The Scheduling Advantage Course is designed to provide your dental office with dental scheduling best practices and tips on implementation with the goals of increased productivity, effective pre-blocking techniques, systems for re-care and reactivation, reduced broken appointments, less stress, and more free time.

 *Included in All-Star Dental Academy Program.

Dental Patient Experience Training

The Patient Experience Course is every piece of the patient journey all added together. A positive experience creates life-long patients who refer friends and family, while a negative experience results in your patients going to competitors.

*Included in All-Star Dental Academy Program.

Dental Case Acceptance Training

In the Dental Case Acceptance Course, we will explore how rapport is the critical element of case presentation – how you work with the patient from their very first contact with your practice sets the tone for the patient experience and dramatically increases acceptance.

*Included in All-Star Dental Academy Program.

Dental Customer Service Training

In the Customer Service 101 Course, we show how providing an amazing patient experience is critical to the long-term success of your dental practice. An important piece of the patient experience puzzle is the fundamentals of customer service.

*Included in All-Star Dental Academy Program.

Dental Insurance Training

Insurance Fundamentals is designed to give you and your team a basic understanding of how to most efficiently work with insurance claims. This course contains critical information for every practice that works with dental insurance.

*Included in All-Star Dental Academy Program.

Dental Business Training

The All-Star Dental MBA Dental Business Training is a 12-month training program to help dentists, operation managers, and consultants take their leadership and visionary capabilities to the next level.

*Available for an additional fee. Not included in All-Star Dental Academy Program.

Dental Front Office Training

The QuickStart Onboarding Course brings everyone in your dental office to the same level of skill by teaching the fundamentals of our customer service based phone skills, productive dental scheduling, dental terminology, and HIPAA basics.

*Included in All-Star Dental Academy Program.

BONUS: 100+ Hours of Additional Training

Enjoy over 100 hours of PACE continuing education opportunities in addition to the structured training program. Hear from leaders in dentistry on timely issues in all areas of practice management – from marketing to human resources.

*Included in All-Star Dental Academy Program.

Questions? We would love to connect with you!

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"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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