People love the idea of finding a quick and easy solution to all kinds of problems, not just dental practice management challenges. In fact, it is such a powerful human desire that there is a myth that surrounds the idea: the "silver bullet" - a metaphor for a simple,...
Success with patients requires the right environment and dental office culture, and one critical part of the environment is the dental office culture. This ambiguous buzzword can be difficult to measure, but its impact on...
10 ways to motivate your team A dental practice’s success is dependent on a well-trained, motivated team. It’s your responsibility as a leader to establish a vision, set a standard that supports that vision, and train and motivate your team. Here are 10 ways to guide...
Every year, a healthy percentage of Americans make promises to themselves about the upcoming year - New Year’s resolutions. But, how many times have you actually followed them? The unfortunate truth is that for most of us, the new year simply means a fresh start on...
In contrast to the unfortunately common opinion that team meetings are a waste of time, make every day count by starting with a Morning Huddle. A well-organized morning huddle will ensure you are able to stay out of trouble,...
A dental practice is only as good as its people. But how do you build an all-star team, and them keep them happy – all while ensuring the financial health of the practice and an appropriate profit for the practice owner?...
All Star Goal Setting Strategies is our end-of year Study Club where you can take some time to reflect on the successes of the past year, and identify areas that need attention. Busy dentists often overlook analysis and...
Alright everyone…we get tons of requests from dentists that know that they need training, they see a problem, they know how to fix it, and then what happens…NOTHING!? They give us all kinds of excuses like, “my team doesn’t want to do it” (who’s the...
I know why you're here, Dentists. I know what you've been doing... why you worry about your practice, why you stress about finances, and why night after night, you sit by your computer and obsess about filling holes in your schedule. You're...
Think back to a moment when you exceeded your expectations. Was it a game winning hit, an A on a test, an unexpected relationship, a raise or job promotion, or any accomplishment in life you value? How did it feel? I'm sure it felt great! This is what we call that...
This is a phenomenal lecture by Dr. Randy Pausch, a Carnegie-Mellon University professor who gave his Last Lecture with only a couple of months to live. Here is the short version on the Oprah Show: Here is the link to the...
The most secret, sacred wish that lies deep down at the bottom of your heart, the wonderful thing that you hardly dare to look at, or to think about —the thing that you would rather die than have anyone else know of, because it seems to be so far beyond anything that...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%