Dr. Uche Odiatu is interviewed on Dental All-Stars, to explore dentistry's role in gut health, microbiome's evolution, and inflammation control. Resources: Dr. Uche’s Website Dr. Uche’s Instagram Dental Practice Excellence Webinar About Dr. Uche Odiatu Dr Odiatu is a...
Eric Vickery, President of Coaching, is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the DISC profile and its significance in effective communication with dental patients. DISC is a simple yet powerful tool that helps customize communication...
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed...
I haven't yet met a dentist that wasn't looking for some way to improve their dental case acceptance success rate with their patients. Going Deeper with Dental Case Acceptance [PODCAST] 95-5 Rule of Case Acceptance In this episode of Dental All-Stars, host Alex...
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of poor dental staff training. In such circumstances, most businesses focus on survival and reduce funding to anything that seems non-essential....
All-Star Dental Academy Lead Mastery Coach speaks with Dr. Al Nordone on his success with operating his practice on a Fee For Service basis. Click below to watch on Youtube, or at the bottom of the post for a podcast. About Dr. Nordone:...
One of the constants for All-Star Dental Academy is the promotion of a service-based approach to the patient experience. One of the champions of service and experience in the modern business environment is Dr. Joseph Michelli. Dr. Michelli recently joined Alex...
Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from first contact through case presentation, case acceptance, treatment and follow-up. Essentially, there...
Understanding why patients say "no" to a treatment plan is the first step in getting them to say YES. Dental treatment acceptance is a critical step in the patient experience, but it's important to know that with the proper set-up, presenting a treatment plan will be...
A critically important challenge for a dental practice is banishing broken appointments. There is nothing more insidious than a patient failing to show up. When you combine the time and energy spent preparing for the appointment with the inability to recover the lost...
I finally got around to writing a blog post that reflects my experience with dental receptionist training – the good and the bad. Setting the Stage So, to provide some context, Alex Nottingham is my husband and founder and CEO of All-Star. I am the co-founder and VP...
Hi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
