6 Ways to Combat Awkward Phone Silences

6 Ways to Combat Awkward Phone Silences

When I evaluate front office teams on their new patient calls, one issue really stands out. The amount of awkward, dead-silence moments between the team member and the potential patient caller is surprising and concerning. If this happens in your office, it usually...

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"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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