Dental Podcast
All-Star Dental Academy & Dentistry's Top ExpertsDental All-Stars Podcast is a Dental Podcast for Dentists looking to improve their profitability and mindset. All-Star Dental Academy is the leading dental provider of online business and practice management training, with a specialty in dental phone skills and scheduling. All-Star is dedicated setting the standard of training for dental offices around the world and is affiliated with the Academy of General Dentistry, American Academy of Cosmetic Dentistry, American Academy of Implant Dentistry, and many others. All-Star is committed to eliminating sales, manipulation, and unethical training and replacing it with Fortune 500 level customer service. Frequent experts on the podcast are Alex Nottingham, All-Star Founder and CEO; Heather Nottingham, dental phone skills and customer service expert; Larry Guzzardo, All-Star head instructor and Dawson Academy professor; and other top experts in dentistry, such as Dr. Lorne Lavine, Rachel Wall, Debra Engelhardt-Nash and many more!
Dental Teamwork with Dr. Todd Snyder
Dentists typically don’t have good protocols in place for the practice to run efficiently in order to encourage dental teamwork. The most important aspect of any dental business is the team! If your team has not been trained...
Dental Office Customer Service with Larry Guzzardo
Excellent customer service (or "patient service" if you prefer) is fundamental to providing an All-Star Patient Experience. And it isn't just the patient that benefits. Join us as we explore the role of service in working...
Radical Branding with Michael DiFrisco
For any dental practice to get noticed—and patronized—in today’s oversaturated marketplace, it’s just not enough to blend in. Me-too-isms won’t cut it. Fitting in is a sure way to obscurity. You’re either extraordinary or invisible. In a word: RADICAL. This podcast will explore the steps that will lead your dental practice from brand obscurity to brand notoriety.
Mindset Secrets of an All-Star Hygienist with Rachel Wall
Rachel Wall is the founder of Inspired Hygiene, where she and her team provide coaching, workshops and other products to help dentists in their pursuit of hygiene department profits…
Make your Dental Practice the Talk of the Town with Dr. Clyde Maxwell
Office philosophy is the foundation...
Checking Employee References with Larry Guzzardo and Robyn Reis
One of the critical steps in the...
Dental Data Security with Dr. Lorne Lavine
Dr. Lavine discusses Dental Data Security – The most common mistakes dental practices make – How practices should protect their data – How data is at risk – Firewalls and encryption standards – HIPAA guidelines…
The GREAT Call Process Overview with Heather Nottingham
In this podcast, we discussed: An overview of The All-Star GREAT Call Process, Why the entire team should master phone skills, Why scripts and sales don’t work, The importance of rapport
Return on Hygiene with Rachel Wall
Is your hygiene team the backbone of your practice or the weakest link? Whatever your answer, there’s room for improvement and growth in every hygiene department. As one of the most overlooked and most important parts of your practice success, your hygiene team needs positive leadership, systems and accountability to reach their full potential and deliver a strong return for patients, the providers themselves and your practice.
The Dental Practice Office Manager
In the podcast, we explore the position of “Office Manager” in a dental practice. What does an “Office Manager” do?
Why a “manager” can create a false sense of security. How a “manager” can actually bring down your leadership Who manages the manager? Learn what responsibilities can and can’t be delegated
