Dental Podcast
All-Star Dental Academy & Dentistry's Top ExpertsDental All-Stars is a business- and practice-management podcast for Dentists looking to improve their profitability and mindset. Guests include top experts in dentistry!
Dental Office Customer Service
Excellent customer service (or "patient service" if you prefer) is fundamental to providing an All-Star Patient Experience. And it isn't just the patient that benefits. Join us as we explore the role...
Radical Branding
For any dental practice to get noticed—and patronized—in today’s oversaturated marketplace, it’s just not enough to blend in. Me-too-isms won’t cut it. Fitting in is a sure way to obscurity. You’re either extraordinary or invisible. In a word: RADICAL. This podcast will explore the steps that will lead your dental practice from brand obscurity to brand notoriety.
Mindset Secrets of an All-Star Hygienist
Rachel Wall is the founder of Inspired Hygiene, where she and her team provide coaching, workshops and other products to help dentists in their pursuit of hygiene department profits…
Make your Dental Practice the Talk of the Town
Office philosophy is the...
Checking Employee References
One of the critical steps...
Dental Data Security
Dr. Lavine discusses Dental Data Security – The most common mistakes dental practices make – How practices should protect their data – How data is at risk – Firewalls and encryption standards – HIPAA guidelines…
The GREAT Call Process Overview
In this podcast, we discussed: An overview of The All-Star GREAT Call Process, Why the entire team should master phone skills, Why scripts and sales don’t work, The importance of rapport
Return on Hygiene
Is your hygiene team the backbone of your practice or the weakest link? Whatever your answer, there’s room for improvement and growth in every hygiene department. As one of the most overlooked and most important parts of your practice success, your hygiene team needs positive leadership, systems and accountability to reach their full potential and deliver a strong return for patients, the providers themselves and your practice.
The Dental Practice Office Manager
In the podcast, we explore the position of “Office Manager” in a dental practice. What does an “Office Manager” do?
Why a “manager” can create a false sense of security. How a “manager” can actually bring down your leadership Who manages the manager? Learn what responsibilities can and can’t be delegated
The Insurance Question
Sometimes this can be frustrating because it seems that patients are judging your office just based on whether you take their insurance or not. And guess what, they are! We are going to teach you the All-Star way…
