Robyn Reis, VP of Coaching at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the legal issues surrounding new hires, and more general conversation around a happy and engaged team.
Click below to watch on Youtube or at the bottom of the post for a podcast.
About Robyn Reis:
Robyn is VP of Coaching for All-Star Dental Academy and oversees our Hiring Division. She is also a certified HR Consultant with Bent Ericksen & Associates. Robyn brings over 22 years of dental industry experience in practice management, HR, marketing and communications, laboratory sales, and dental practice coaching. She has authored numerous articles and blogs on practice management topics as well as lecturing around the country on employment compliance for dentists. In addition, she is guest faculty at The Pankey Institute for its Mastering Business Essentials course. Robyn is the proud parent of an OSU sophomore and high school junior, along with a squirrel-obsessed rescue mutt named Sophie.
About Coach Eric Vickery:
Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.
There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.
Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.