Dental Customer Service TrainingLearn Customer Service... The All-Star Way!
In the Customer Service 101 Course, we show how providing an amazing patient experience is critical to the long-term success of your dental practice. An important piece of the patient experience puzzle is the fundamentals of customer service. We discuss easy-to-implement concepts of customer service for the whole team and ways to bring improvements to your customer service systems. Consider this the “do’s and don’ts” of customer service for an amazing practice!
|Unit 2||Fundamentals of Customer Service|
|Module 2||Basics of Phone Skills|
|Unit 1||Phone Service Fundamentals – Part 1|
|Unit 2||Phone Service Fundamentals – Part 2|
|Unit 3||Phone Service Fundamentals – Part 3|
|Module 3||All-Star Service|
|Unit 1||All-Star Service – Part 1|
|Unit 2||All-Star Service – Part 2|
|Unit 3||All-Star Service – Part 3|
|Unit 4||All-Star Service – Part 4|
|Unit 5||All-Star Service – Part 5|
|Module 4||Certification Exam|
|Unit 1||Customer Service 101 Exam|
2 hours of training
VP of Training
All-Star Dental Academy
Contact us for availability and pricing
We limit enrollment on a monthly basis to provide extraordinary service to our dentists. Reserve your spot!