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Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete

Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete

by Alex Nottingham, JD, MBA | Nov 5, 2019 | Leadership, Management, Motivation, Training

One of the biggest perceived challenges for an independent dental practice is how to be more competitive… a dental mastermind can help. Larger dental organizations utilize an approach to business that can easily overpower an independent practice with aggressive...
Dental Business Mastermind: Personal and Professional Success

Dental Business Mastermind: Personal and Professional Success

by Alex Nottingham, JD, MBA | Oct 28, 2019 | Leadership, Management, Training

Entrepreneur: noun – one who organizes, manages, and assumes the risks of a business or enterprise. Often, the typical practice-owning dentist doesn’t see him or herself as an entrepreneur. But given the definition, it seems to be a reasonable leap to make. And...
Dental Inner Circle: The Top 5 Benefits of a Mastermind

Dental Inner Circle: The Top 5 Benefits of a Mastermind

by Alex Nottingham, JD, MBA | Oct 22, 2019 | Leadership, Motivation, Training

A “dental inner circle” is a group of individuals that come together to support you and provide objective feedback on a variety of subjects. Often, a mastermind group functions as a dental inner circle. Mastermind groups are a lesser-known tool of most successful...
The Power of the Dental Mastermind

The Power of the Dental Mastermind

by Alex Nottingham, JD, MBA | Oct 14, 2019 | Leadership, Management, Training

Napoleon Hill conceived of the idea of a “mastermind” in his book Think and Grow Rich. He defined the “Mastermind Principle” as the effect of like-minded people working together toward a definite purpose; where the value of the whole is greater than the individual...
Convenience, Personalization & Personal Care with Dr. Joseph Michelli

Convenience, Personalization & Personal Care with Dr. Joseph Michelli

by Alex Nottingham, JD, MBA | Sep 18, 2019 | Leadership, Patient Experience, Training

One of the constants for All-Star Dental Academy is the promotion of a service-based approach to the patient experience. One of the champions of service and experience in the modern business environment is Dr. Joseph Michelli. Dr. Michelli recently joined Alex...
Case Acceptance Black Hole: Where Your Dental Dollars Disappear

Case Acceptance Black Hole: Where Your Dental Dollars Disappear

by Alex Nottingham, JD, MBA | Sep 4, 2019 | Case Acceptance, Leadership, Management, Patient Experience, Phone Skills, Scheduling, Training

Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from first contact through case presentation, case acceptance, treatment and follow-up. Essentially, there...
Dental Case Acceptance: 5 Steps to Increase Treatment Acceptance

Dental Case Acceptance: 5 Steps to Increase Treatment Acceptance

by Alex Nottingham, JD, MBA | Aug 25, 2019 | Case Acceptance, Leadership, Management, Patient Experience, Training

I haven’t yet met a dentist that wasn’t looking for some way to improve their dental case acceptance success rate with their patients. The answer comes down to knowing and implementing a systematic approach to treatment presentation. All-Star’s...
Getting Past “No” – Case Acceptance Objections

Getting Past “No” – Case Acceptance Objections

by Alex Nottingham, JD, MBA | Aug 21, 2019 | Case Acceptance, Leadership, Management

Very few people jump for joy when faced with the prospect of going to the dentist, and they come up with all kinds of case acceptance objections. We’ll look at why people object to treatment and explore some tactics to help overcome those objections. Context is...
Dental Treatment Acceptance: Why Patients say NO

Dental Treatment Acceptance: Why Patients say NO

by Alex Nottingham, JD, MBA | Aug 13, 2019 | Case Acceptance, Management, Patient Experience, Training

Understanding why patients say “no” to a treatment plan is the first step in getting them to say YES. Dental treatment acceptance is a critical step in the patient experience, but it’s important to know that with the proper set-up, presenting a...
All-Star Quick Tip – Avoiding the “S” Words

All-Star Quick Tip – Avoiding the “S” Words

by Alex Nottingham, JD, MBA | Aug 5, 2019 | Management, Phone Skills

Training mistakes to avoid include a reliance on the two “S Words.” The first word is “selling.” Selling mean to impose on someone to have them to do something you want. Good at business? A focus on manipulating a patient is a losing proposition. Yes, as a...
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Recent Posts

  • Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete
  • Dental Business Mastermind: Personal and Professional Success
  • Dental Inner Circle: The Top 5 Benefits of a Mastermind
  • The Power of the Dental Mastermind
  • Convenience, Personalization & Personal Care with Dr. Joseph Michelli

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Recent Posts

  • Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete
  • Dental Business Mastermind: Personal and Professional Success
  • Dental Inner Circle: The Top 5 Benefits of a Mastermind
  • The Power of the Dental Mastermind
  • Convenience, Personalization & Personal Care with Dr. Joseph Michelli

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