Eric Vickery and Alex Nottingham JD MBA discuss how success starts with the first interaction - phone skills are vital for case acceptance as this interaction builds trust and rapport which impacts long-term patient relations. Resources: All-Star Live Dental Training...
Shelly VanEpps and Alex Nottingham JD MBA explore the detrimental impact of mishandled phone calls on practice revenue, with missed opportunities potentially costing millions over the lifetime of a practice. Resources: Dental Practice Growth Webinar Dental Coaching...
Heather Nottingham discusses how the importance of phone skills lies in setting a positive first impression and driving conversions, yet many practices fail to prioritize this area. Join us on May 16th for our Phone Skills Bootcamp! Resources: Practice Growth Summit...
Weekly Motivational Moments with Eric Vickery: New patient phone calls - ask questions, guide conversations, and aim for scheduling success! Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a...
Alex Nottingham, JD, MBA offers expert guidance in banishing broken appointments to drive practice growth. Unlock effective strategies and training for optimal practice management. Resources: Dental Practice Growth Webinar All-Star Live Dental Training Events Dental...
Alex Nottingham discusses the GREAT Call™ Process - building rapport with new callers leads to increased call conversion and patient experience. Don't be EAGER, be GREAT. Resources: Dental Practice Growth Webinar All-Star Live Dental Training Events Dental Coaching...
Alex Nottingham, JD, MBA highlights the toll of poor call conversions on profit. Team training is vital for reducing this loss. Resources: Dental Practice Growth Webinar All-Star Live Dental Training Events Dental Coaching All-Star Online Training About Alex...
Heather Nottingham shares insights on conquering phone fears, embracing change, and delivering excellent customer service. Be a confident 'peach'! Resources: Dental Practice Growth Webinar Dental Online Team Training About Heather Nottingham Heather is the VP of...
Dental All-Stars: Cross-train your team for phone skills and consistent patient experience. Heather Nottingham's insights for success. Resources: Dental Practice Growth Webinar Dental Online Team Training About Heather Nottingham Heather is the VP of Training &...
Dental All-Stars: Jay Shorr & Alex Nottingham discuss the Business Growth Formula – emphasizing training, service, and patient experience. Resources: Shorr Solutions Dental Practice Growth Webinar About Jay Shorr As the CEO and Founder of Shorr Solutions, a...
Engage patients on the telephone with the GREAT Call® Process. Learn techniques for effective communication and building rapport. Be an All Star! Resources: Dental Practice Excellence Webinar Dental Coaching Dental Practice Growth Webinar About Larry Guzzardo...
Heather Nottingham, co-founder and VP of training at All-Star Dental Academy is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the topic of mystery calls in dentistry. Heather explains that mystery calls are an old-school tactic where companies...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
