We all know how frustrating it is to have canceled, broken appointments, or no-shows on your schedule. The Problem: From speaking with hundreds of dentists and team members each year, we know that cancellations are one of the biggest, if not the biggest, issues...
We’ve been talking recently about monitoring your practice’s performance. Taking a close look at different practice data – payroll, overhead, production, case acceptance, etc – yields what practice managers, coaches, consultants, and others...
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy. In such circumstances,...
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the...
Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from first contact through case presentation, case acceptance, treatment and follow-up. Essentially, there...
Training mistakes to avoid include a reliance on the two “S Words.” The first word is “selling.” Selling mean to impose on someone to have them to do something you want. Good at business? A focus on manipulating a patient is a losing proposition. Yes, as a...
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Limited Time: FREE eBook
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
