For lasting success, the New Patient Phone Call is one of the most critical systems you need to optimize. Beyond the obvious reason – that you MUST get new patients into your practice – there is a lot more to “success” on new patient calls than just getting...
Or… Does this happen in your practice? DON’T Let Phone Mistakes Cost you a Million Dollars in Patient Life-Time-Value Revenue “We used to see around 65 to 70 new patients a month. After training with All-Star, we see about 250 new patients a...
How to Make Sure Callers WON’T Make an Appointment DON’T Do This When You Answer the Phone: A Million Dollars in Patient Life-Time-Value Lost From Phone Call Mistakes Failing to convert new patient phone calls is costing your dental practice literally HUNDREDS...
We all know how frustrating it is to have canceled, broken appointments, or no-shows on your schedule. The Problem: From speaking with hundreds of dentists and team members each year, we know that cancellations are one of the biggest, if not the biggest, issues...
We’ve been talking recently about monitoring your practice’s performance. Taking a close look at different practice data – payroll, overhead, production, case acceptance, etc – yields what practice managers, coaches, consultants, and others...
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy. In such circumstances,...
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