Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy. In such circumstances,...
All-Star Dental Academy Lead Mastery Coach speaks with Dr. Al Nordone on his success with operating his practice on a Fee For Service basis. Click below to watch on Youtube, or at the bottom of the post for a podcast. About Dr. Nordone: Dr. Nordone graduated from...
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the...
Recently, my inbox chimed with a notification from one of my favorite newsletters – the Harvard Business Review. The article talked about “team regression” and managing team performance during challenging times. It explored the fascinating psychology behind a team’s...
For dental practices, friction is anything that negatively impacts the patient experience. Read on for an explanation of how this concept is relevant in the modern business environment, and more importantly, why it matters for your dental practice, especially in the...
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star’s Phone Skills Specialist and VP of Training Heather Nottingham, All-Star’s Head Instructor, Larry Guzzardo, All-Star’s VP of Coaching and HR specialist Robyn Reis, and Eric...
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