Category: Training

Onboarding Training

Onboarding Training

Poor training increases turnover by 300%, which is a huge hit to the bottom line of a practice. Turnover costs range from 1-3x the cost of the employee. Think about it: recruitment, training, lost production, efficiency, and overtime/make-up costs. According to the...

Interview with Heather Nottingham & Larry Guzzardo

There are two things that absolutely infuriate dentists: patients trying to commoditize dentistry by making decisions about treatment based only on price, and patients not showing up for their appointments. Certainly price is an important...

Business Email Etiquette

Business Email Etiquette

Business email etiquette is essential in today's fast paced computer age. A great deal of communication, whether it be between an employee and a client, or employee-to-employee, is done via email. It is an effective way to have a conversation without having to take...

Characteristics of a Rainmaker!

Characteristics of a Rainmaker!

The Rainmaker was heralded by American Indians as having magical powers to bring the rain to nourish the crops in order to feed the people.  If there was no rain, the people would weaken, die, or move elsewhere. In the business or legal context, a rainmaker is...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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