All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with All-Star's Director of Hiring and VP of Coaching Robyn Reis. In today’s fast-paced business world, it's more important than ever to ensure your team is engaged and thriving in the workplace....
Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patient's schedule appointments, and the...
We've been talking recently about monitoring your practice's performance. Taking a close look at different practice data - payroll, overhead, production, case acceptance, etc - yields what practice managers, coaches, consultants, and others call Key Performance...
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of poor dental staff training. In such circumstances, most businesses focus on survival and reduce funding to anything that seems non-essential....
All-Star Dental Academy Lead Mastery Coach speaks with Dr. Al Nordone on his success with operating his practice on a Fee For Service basis. Click below to watch on Youtube, or at the bottom of the post for a podcast. About Dr. Nordone:...
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the...
Recently, my inbox chimed with a notification from one of my favorite newsletters – the Harvard Business Review. The article talked about “team regression” and managing team performance during challenging times. It explored the fascinating psychology behind a team’s...
For dental practices, friction is anything that negatively impacts the patient experience. Read on for an explanation of how this concept is relevant in the modern business environment, and more importantly, why it matters for your dental practice, especially in the...
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Phone Skills Specialist and VP of Training Heather Nottingham, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's...
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Phone Skills Specialist and VP of Training Heather Nottingham, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's...
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's KPI Coach discuss issues surrounding the Coronavirus and the dental...
One of the biggest perceived challenges for an independent dental practice is how to be more competitive... a dental mastermind can help. Larger dental organizations utilize an approach to business that can easily overpower an independent practice with aggressive...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%