Do you feel frustrated when patients cancel their appointments last minute or simply don’t show up? You’re not alone. This is a common problem faced by dental practices. However, what if there was a way to get patients to happily show up on time? In this...
Your team is your most powerful tool for dental success. Indeed, human Intellectual capital is a crucial resource that every organization requires. Employees are considered assets and now that they are all the more aware of their value (referring to cultural shifts...
Mara (not a real person), for all appearances, was a model team member. She was competent and enthusiastic about working with patients. She was also open to learning and improving her professional skills, a pleasure to have in the practice every day, and seemed like...
Let’s talk KPIs. KPIs (just for the sake of repeating) are key performance indicators businesses use to measure specific performance metric over a specific period of time. As useful as measuring KPIs can be, many businesses do not approach the process in the way...
I recently came across an article in the Harvard Business Review that I thought was directly applicable to our clients regarding leadership training for dentists. Leadership and management skills development are critical for entrepreneurial dentists – but we have to...
Even though we are facing new challenges with the Delta Variant, a return to normal will happen soon. The Covid-19 crisis has left no area of our lives, be it work or personal life, unaffected. We were all forced to change the way we did things. Some of us were able...
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