Dental Training Blog
Unlock Hidden Profits. Part 1: Poor New Patient Phone Call Conversion
YOUR PRACTICE IS HEMORRHAGING MONEY FROM POOR NEW PATIENT CALL CONVERSION Hi, and welcome to this special series on Unlocking Hidden Profits from your dental practice. Our goal with this series is to show you a number of different ways that you can extract more profit...
Podcast: Insurance Independence with Dr. Brian Nilges
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Brian Nilges. Eric and Dr. Brian take a close look at his journey from insurance dependence to insurance independence. They talk about what worked, what could have gone better, and where things...
Podcast: Infection and Pathogen Control in Healthcare, with Ted Cole of UV Angel
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Ted Cole, inventor and Founder of UV Angel., and Dr. Linda Lee, Chief Medical Affairs & Science Officer with UV Angel. Eric and his guests discuss the development of UV Angel and its utility in...
KPIs Are More Than Just a Measure of Past Performance
Let's talk KPIs. KPIs (just for the sake of repeating) are key performance indicators businesses use to measure specific performance metric over a specific period of time. As useful as measuring KPIs can be, many businesses do not approach the process in the way they...
Podcast: Insurance Free Dental Practice with Dr. Gregg Raymond and Karen Raymond
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Gregg Raymond and Karen Raymond. Eric and the Raymonds discuss strategies to move a dental practice to an insurance free business model. The Raymonds share insights into the benefits and...
Podcast: Protecting Your Practice From Ransomware and other Digital Threats, with Dr. Lorne Lavine, The Digital Dentist
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by the Digital Dentist Dr. Lorne Lavine. Technology in the dental practice has the power to streamline systems and improve treatment outcomes and the patient experience. But it has the potential to...
Waiting for the Perfect Team to Start Training
"The only thing worse than training your employees and having them leave is NOT training them and having them stay." — Henry Ford, Founder, Ford Motor Company In this challenging hiring environment, many dentists have holes in their team. And too many practices think...
From the HBR: Leadership Training for Dentists
I recently came across an article in the Harvard Business Review that I thought was directly applicable to our clients regarding leadership training for dentists. Leadership and management skills development are critical for entrepreneurial dentists – but we have to...
From The HBR – Your Post-pandemic work environment: Is going back to normal the answer?
Even though we are facing new challenges with the Delta Variant, a return to normal will happen soon. The Covid-19 crisis has left no area of our lives, be it work or personal life, unaffected. We were all forced to change the...
New Patient Phone Call FAILS! Part 3!
For lasting success, the New Patient Phone Call is one of the most critical systems you need to optimize. Beyond the obvious reason – that you MUST get new patients into your practice – there is a lot more to “success” on new patient calls than just getting...
New Patient Phone Call FAILS! Part 2
Or... Does this happen in your practice? DON'T Let Phone Mistakes Cost you a Million Dollars in Patient Life-Time-Value Revenue "We used to see around 65 to 70 new patients a month. After training with All-Star, we see about 250 new patients a month!"-- DR. CLYDE...
New Patient Phone Call FAILS! Part 1
How to Make Sure Callers WON’T Make an Appointment DON'T Do This When You Answer the Phone: A Million Dollars in Patient Life-Time-Value Lost From Phone Call Mistakes Failing to convert new patient phone calls is costing your dental practice literally HUNDREDS OF...
