Dental Training Blog
Podcast: Staying Productive while Managing Stress
Dr. Emily Letran shares her strategies for staying productive while managing stress with All-Star Dental Academy Lead Mastery Coach Eric Vickery. We have been discussing stress lately on the Dental All-Stars Podcast and we really wanted to pick Dr. Letran's brain on...
Podcast: Stress Management
Strategies for stress management, mental, emotional, and spiritual health with All-Star Dental Academy Lead Mastery Coach Eric Vickery and Alex Nottingham JD MBA. Click below to watch on Youtube, or at the bottom of the post for...
Podcast: Fee For Service Practice Success
All-Star Dental Academy Lead Mastery Coach speaks with Dr. Al Nordone on his success with operating his practice on a Fee For Service basis. Click below to watch on Youtube, or at the bottom of the post for a podcast. https://youtu.be/At17PSjmilM About Dr. Nordone:...
Dental Office Phone Training: 5 Tips To Improve Your Receptionist’s Phone Skills
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office on the phone. Your receptionist will have to manage the appointments of existing patients through the...
How To Manage Your Team’s Declining Performance During Crises
Recently, my inbox chimed with a notification from one of my favorite newsletters – the Harvard Business Review. The article talked about “team regression” and managing team performance during challenging times. It explored the fascinating psychology behind a team’s...
The Frictionless Dental Practice
For dental practices, friction is anything that negatively impacts the patient experience. Read on for an explanation of how this concept is relevant in the modern business environment, and more importantly, why it matters for your dental practice, especially in the...
Harvard Business Review: Are You Stressing Out Your Employees? Keep a Lookout for These 5 Signs
Recently, a compelling article from Harvard Business Review caught my attention. It discussed how business leaders can profoundly impact employee anxiety and stress levels. Read on about how you can manage stress in dentistry. Most business owners...
Happiness as a Competitive Advantage
How Happiness Drives Productivity And Why You Must Train For It Wars, hurricanes, poverty, political unrest, and now the global economy caving in under relentless COVID-19 pressure. It seems the life we know has been turned upside down. From our Facebook feeds to the...
The Patient Journey Part 2: Case Acceptance and the Patient Experience
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Phone Skills Specialist and VP of Training Heather Nottingham, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's...
The Patient Journey Part 1: Now what do I say?
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Phone Skills Specialist and VP of Training Heather Nottingham, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's...
Supporting Your Team’s Success
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's KPI Coach discuss issues surrounding the Coronavirus and the dental...
Clearing the Coronavirus Confusion – Part 2
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star's Head Instructor, Larry Guzzardo, All-Star's VP of Coaching and HR specialist Robyn Reis, and Eric Vickery, All-Star's KPI Coach discuss issues surrounding the Coronavirus and the dental...
