All-Star Dental Academy President of Coaching Eric Vickery is joined by Master Leadership Coach Matt Klutz.
Eric speaks with Matt about developing a strong team and a culture of success.
About Matt Klutz M.A.:
Matt has over a decade of experience in Neuropsychology and cognition, blending business acumen and cognitive training together to create self-awareness amongst high-capacity leaders. He holds a B.A in Psychology and an M.A. in Leadership from Simpson University. Matt is a seasoned executive coach informed by a counseling background, and specializes in leadership development and team dynamics across multiple industries and diverse organizational groups. He focuses on educating teams on organizational health and best practices through training, workshops and facilitated group discussions and coaching.
About Eric Vickery:
Eric Vickery is All-Star’s President of Coaching. He holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.
There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.
Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.