How Healthy is Your Recall

Learn how to determine your “Recall Return Rate” and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care.

Debra Engelhardt-Nash has been in dentistry over 30 years. She is a trainer, author, presenter and consultant. Debra has presented workshops nationally and internationally for numerous study groups and organizations. As a result of her work, she has had the honor of meeting amazing people and speaking in beautiful countries such as Peru, Sweden, Romania, England, Croatia, France, and Turkey. She is a repeat presenter for the American Dental Association, the American Academy of Cosmetic Dentistry and the Chicago Dental Society Midwinter Meeting.

Debra is a founding member and served two terms as President of the National Academy of Dental Management Consultants. She is currently serving her third term as President of this organization. Debra is also a member of Speakers Consulting Network and a board member of the American Academy of Dental Practice Administration. She is on the ADA Practice Management Advisory Board.

Recent Podcast Episodes

All-Star Dental Hiring
All-Star Dental Hiring

Heather Nottingham discusses the challenges in dental hiring, emphasizing the benefits of outsourcing to specialists...

Recent Podcast Episodes

Case Presentation Formula Part 2
Case Presentation Formula Part 2

Motivational Moments with Eric Vickery: Keys to effective case presentation, Part 2 – using open-ended questions, getting three ‘yeses’ and avoiding pressure sales. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar  About...

Top 6 Marketing Mistakes: Part 1
Top 6 Marketing Mistakes: Part 1

Alex Nottingham JD MBA discusses avoiding common marketing mistakes and offers best practices for standing out! Resources: Dental Practice Growth Webinar  Dental Coaching All-Star Online Training About Alex Nottingham JD MBA Alex is the CEO and Founder of All-Star...

All-Star Dental Hiring
All-Star Dental Hiring

Heather Nottingham discusses the challenges in dental hiring, emphasizing the benefits of outsourcing to specialists for quality candidates and efficiency. Resources: All-Star’s Hiring Service Practice Growth Summit 2024 Dental Practice Growth Webinar  About Heather...

Case Presentation Formula Part 1
Case Presentation Formula Part 1

Motivational Moments with Eric Vickery: Keys to effective case presentation, Part 1 - start with the patient's why, address conditions & consequences. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar  About Eric...

Extreme Ownership
Extreme Ownership

Dr. Todd Snyder discusses the concept of extreme ownership, barriers to high performance, the importance of seeing problems as opportunities as well how to rewire the brain for success! Resources: Practice Growth Summit 2024 Practice Growth Guide Download Dental...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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