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Creating a Successful Specialty Dental Practice

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Jerry Gray.

Eric and Dr. Gray look at strategies for practice success.

About Dr. Gerald Gray:

Dr. Gerald Gray graduated from Univ. of Iowa College of Dentistry in 1996. He then obtained a certificate in Endodontics and a Master’s degree from Saint Louis University in 1998. Dr. Gray Started an Endodontic office from scratch in the Seattle metro area immediately upon graduation and had that office for 5 years. He then bought an existing practice in his hometown of Rochester, MN in 2003, where he continues to practice. Dr. Gray is married to wife Kerry for 33 years and they have three grown children.

About Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

Recent Podcast Episodes

How To Get Team Buy-In
How To Get Team Buy-In

Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies...

Skills Inventory
Skills Inventory

Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team...

Sales Redefined
Sales Redefined

Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and...

Recent Podcast Episodes

How To Get Team Buy-In
How To Get Team Buy-In

Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies for boosting team engagement. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar  About Shelly VanEpps...

Skills Inventory
Skills Inventory

Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving. Resources: All-Star’s Hiring Service Dental Practice Growth Webinar ...

Sales Redefined
Sales Redefined

Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources: Dental Practice Growth Webinar  Dental Coaching All-Star Online Training About Heather Nottingham Heather is the VP of...

Leaders Are Servants and Directors
Leaders Are Servants and Directors

Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. Resources: All-Star Live Dental Training...

All Things Phones Training
All Things Phones Training

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources: All-Star Live Dental Training Events Dental Coaching Dental...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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