Soft Skills and Systems – Efficiency in the Dental Practice

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by guest Dr. Barry Polansky. They discussed Dr. Polansky’s various books and how to streamline dental practice systems, and how efficiency is a powerful determining factor for successful practices.

About Dr. Barry Polansky:

Dr. Barry graduated from Univ of Penn School of Dental Medicine in 1973. After spending 2 years in military, he opened his own fee-for service practice. After ten years of trial and error — and burnout — he became a CE junkie. He tried them all but eventually committed to the Pankey-Dawson approach to dentistry. Dr. Barry eventually became visiting faculty at Pankey as well as an Advisor.

In 2003, after writing many articles for various dental magazines and journals he wrote his first book — The Art of the Examination. That was followed by The Art of Case Presentation, then A Short Guide to a Long Career (which is available as a free download on his website AcademyofDentalLeadership.com).

Finally 2 years ago Dr. Barry published his latest book The Complete Dentist. He also started a blog — TAOofDentistry — which you can see at Stoicdentistry.com.

Dr. Barry retired in 2018 from practicing, but continues to write. He has just completed a new book called The Porch, a fictional business spiritual fable about a dentist.

About Coach Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

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