Eric Vickery and Alex Nottingham JD MBA discussed the psychology of dental practices taking insurance. Alex discussed how his father, a Pankey-trained dentist, felt he had to start taking insurance towards the middle of his career due to pressure, and how that made...
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed...
Heather Nottingham, VP of Training discuss the confusion between All-Star Academy, All Star Academy, AllStar Academy. It's more than cooking! Alex discussed the confusion between All-Star Academy, the cooking show, and All-Star Dental Academy, and decided to have some...
David Pier, co-founder of the dental membership company DenVantage, talks with Alex Nottingham, CEO of All-Star Dental Academy, welcomed, about his success with well-designed dental membership plans. David explained that after the 2008 recession, he and his partners...
All-Star Coaches Eric Vickery, and Larissa Pretoni discuss the importance of training and development in the dental field with Alex Nottingham. They agreed that the dentist has to be committed to training and be the leader in order for it to be successful. Larissa...
Alex Nottingham and Joanne Villani discuss the importance of adding emotion to digital smile makeovers to increase case acceptance in dental practices. Joanne is a co-founder and product specialist at PreVue Dental Software and has been involved in the dental field...
I haven't yet met a dentist that wasn't looking for some way to improve their dental case acceptance success rate with their patients. Going Deeper with Dental Case Acceptance [PODCAST] 95-5 Rule of Case Acceptance In this episode of Dental All-Stars, host Alex...
Disney is known as the star example in customer service. Is it? Granted, they do a ton of activities well, but even the great Disney fails in many aspects of the customer experience. In this podcast, Alex Nottingham, JD MBA, CEO of All-Star Dental Academy will examine...
All-Star Coach Shelly Van Epps asks the question: Is the dental office manager obsolete? Shelly is a former office manager and treatment coordinator with over 20 years of experience and is currently VP of Business Development and mastery coach with All-Star Dental...
Shyanne McCracken, an All-Star Mastery Coach and treatment coordinator, reveals the truth about social media for dentists on Dental Allstars with Alex Nottingham. Shyanne believes that dentists hesitate to use social media due to the rules and regulations, as well as...
Patients avoid dental treatment acceptance or step aside, cancel just flat out don't schedule because they're not really connected to the plan from an emotional state. People buy with emotion justified with logic. Not understanding this leads to diminished dental...
Dental HR (human resources) can be overwhelming. There are federal and state laws that are changing all the time. Great employees are harder and harder to find and keeping awesome team members can be a challenge. Alan Twigg at Bent Ericksen & Associates joins...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
