"The only thing worse than training your employees and having them leave is NOT training them and having them stay." — Henry Ford, Founder, Ford Motor Company In this challenging hiring environment, many dentists have holes in their team. And too many practices think...
How to Communicate With Employees When a Member of the Team Tests Positive for Coronavirus
Millions of Americans have tested positive for the coronavirus, so there are good odds that one or more of your employees will test positive in the coming months. There is a smart (and legal) way to communicate this news to your employees. Even though you may have a...
Building A Solid HR Foundation
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by guest Adrienne Twigg of Bent Ericksen & Associates. They discuss the role that a solid HR foundation plays in a successful dental practice. Topics included: Why having a solid HR foundation in...
Onboarding New Hires – Legal Issues
https://youtu.be/_UsVXH6ZFXI Robyn Reis, VP of Coaching at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the legal issues surrounding new hires, and more general conversation around a happy and engaged team. About Robyn Reis: Robyn...
Hiring The Right Team Member
Larry Guzzardo, Head Instructor at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the steps for hiring a new employee. Hiring has been top of mind for dentists lately, and Eric and Larry take a close look at the process. In the...
What makes a good dental practice employee?
There are good employees and then there are great employees. There are team members that go through the day barely noticed, and there are others who will always be the frontrunners for important projects and tasks - the ones who will always be asked for suggestions on...
Dental Front Office – Why Can’t I Find Good Team Members for My Dental Practice?
Day in and day out, I speak with dentists, dental front desk, dental practice managers, consultants, supply reps, and others who are either on our program or are considering enrollment for their offices or clients or colleagues. Many of these people face the same...
Checking Employee References
One of the critical steps in the hiring process is gathering and checking references. In this Podcast, we...
Times Have Changed For Dental Team Training Options
Times have changed for dental team training options. In the 80's and 90's dentists took their entire teams to dental meetings for their continuing education. Here are the top three reasons why it is now more common and economical to bring the training to the...
Harvard Business Review: The 5 most important questions to ask
I recently read an article on leadership in the Harvard Business Review. The article talked about asking questions. At first glance, the idea seems simple. But when you step back and start to think about it, the issue gets much more complicated. Tom, my business...
Dental Recruitment – Part 3 of 3
Place an ad, read a resume, hire someone….how hard can it be? Dental Recruitment is not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the latest...
Successful Dental Hiring – Part 2 of 3
Place an ad, read a resume, hire someone….how hard can it be? Successful Dental Hiring is not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the...