Many people feel like drama in the workplace is just what comes with the territory. Does it seem like the same people are behind it all, draining away energy, enthusiasm, and optimism with endless complaining, negativity,...
Category: Hiring & HR
Stepping Over Dollars To Save A Penny
I had the great honor to interview the leading dental expert on Hiring and Human Resources, Tim Twigg, President of Bent Ericksen & Associates. During our discussion together, I asked Tim the top excuses to training and why dental offices fail to invest in...
Successful Recruiting 1 of 3 – Tim Twigg
Place an ad, read a resume, hire someone….how hard can it be? It’s not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the latest foundational do’s and don’ts in recruiting that will support...
A Quick Primer on Hiring Dental All-Stars
High performing dental staff members can be the difference between getting by and being successful. But underperforming, disinterested, or unhappy staff members can mean bankruptcy. One practice we provided consultation services to faced a lawsuit from an unhappy...
The Secret To Firing Dental Patients
Did you say fire dental patients? Um, yes, I did. I thought you are a dental marketing & business coach. Don’t you mean fire employees, not patients? No. I mean fire dental patients. Here is the deal. You will see that 20% of your patients make you 80% of your...
