Controlling Chaos in Your Dental Practice

Discover how to control chaos in dentistry. Define your ideal day, communicate with your team, and establish a system for balanced success.

Resources:

About Shelly VanEpps

Shelly is the VP of Business Development & a Mastery Coach with All-Star Dental Academy. By aiding in the growth and expansion of All-Star, Shelly’s passion for dentistry allows the company to focus on guiding dentists and their teams towards achieving their vision of a successful dental practice. Because each office has their own definition of “success” Shelly focuses her attention on customized coaching by applying her 21 years in the dental field to each department within the office. In addition, as a John Maxwell Certified Leadership Coach, Shelly enjoys working with doctors and office managers on shifting their approach from a managerial approach to a more effective leadership style.

Episode Transcript

Transcript performed by A.I. Please excuse the typos.

00:02

This is Dental All-Stars, where we bring you the best in dentistry on marketing, management and training.

00:11

I’m Shelly Van Epps, the VP of Business Growth and Development and a Mastery Coach here at All-Star Dental Academy. And today I want to talk with you about controlling our chaos. I am certain that on many occasions you’ve walked into your practice in the morning and looked at the schedule and made a decision. You’ve either decided today is going to be a great day or oh my goodness, today is going to be pure chaos. And I’m here to tell you you’re right.

00:40

No matter what decision that you’ve made heading into that day, whether you’re the doctor or a team member, that’s what you’re going to end up with. You’re going to either have a great day or you’re going to have a chaotic day. The difference is determining what constitutes a great day or a chaotic day. So when I’m working with a team, what we need to do is step back and first ask each other, what are you looking for in a given day?

01:10

Is it all about the production and what we end with at the end of the day on the numbers standpoint? Is it about the number of patients that we’re seeing? Is it about not having any holes, not seeing any moments where there’s not a patient in the chair? Or is it about minimizing the number of patients, but yet producing certain numbers? Is it more so about the type of treatment that we’re looking to complete that day?

01:40

So when you’re doing this and you’re establishing what constitutes a good day, make sure you’re very clear with your team. Team, be clear with the doctor on what you feel is a good day so that you understand one another and you’re not at the end of the day saying, wow, today was a one, where the other person is saying today was a 10. You wanna make sure you’re clear on what the expectations are.

02:08

And then once you’re able to identify and lay the groundwork for exactly what you’ve been looking for, you create a system that allows your team to be successful. Give them parameters, give them block schedules that tell them, this is the type of procedure I want to do when I first walk in in the morning, or this is what I do not want to do first thing in the morning. I’m not my sharpest. I’m not, you know, aware of,

02:37

what’s going to happen. We don’t want this type of procedure to potentially throw us off all day long. Everybody has their own reasons and what they constitute as a great day. Just be clear, be concise, and then set a system and you will see continual balanced results. We hope you enjoyed this episode of Dental All-Stars. Visit us online at AllStarDentalAcademy.com.

Recent Podcast Episodes

Beat A DSO Titan with $5k
Beat A DSO Titan with $5k

Gary Bird and Alex Nottingham JD MBA discuss marketing strategies and other great tips for private dental practices -...

One on One Meetings
One on One Meetings

Motivational Moments with Eric Vickery: Emphasizes the importance of one-on-one meetings in fostering strong...

Recent Podcast Episodes

80/20 Rule: The Pareto Principle
80/20 Rule: The Pareto Principle

Alex Nottingham JD MBA discusses the power of the Pareto Principle in dentistry! Learn how focusing on the vital 20% can yield 80% of your results, boosting productivity, profits, and joy. Resources: Dental Practice Growth Webinar  Dental Coaching All-Star Online...

Beat A DSO Titan with $5k
Beat A DSO Titan with $5k

Gary Bird and Alex Nottingham JD MBA discuss marketing strategies and other great tips for private dental practices - focusing on targeted marketing, patient availability, effective scheduling, building patient rapport, and more. Resources: Gary Bird’s Website/Podcast...

One on One Meetings
One on One Meetings

Motivational Moments with Eric Vickery: Emphasizes the importance of one-on-one meetings in fostering strong relationships, leadership, team accountability, and maintaining company culture. Resources: All-Star Live Dental Training Events Dental Coaching Dental...

Intrinsic VS Extrinsic Motivation
Intrinsic VS Extrinsic Motivation

Alex Nottingham JD MBA discusses how to create and sustain motivation by understanding its workings. He explains the two types of motivation: intrinsic and extrinsic. Resources: Dental Practice Growth Webinar  Dental Coaching All-Star Online Training About Alex...

The Top 5 Tax Savings Tips
The Top 5 Tax Savings Tips

Chris Cuadros CPA and Alex Nottingham JD MBA discuss tax savings for dentists and entrepreneurs, covering retirement plans, payroll and more! Resources: Crossroads Tax Advisors Dental Practice Growth Webinar  Dental Coaching All-Star Online Training Chris Cuadros CPA...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

You have Successfully Subscribed!