Dental Leadership
A dental practice without solid leadership is much like a ship without a captain. Your employees and patients need a leader with a strong vision and the skills to inspire others to follow that vision.
Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete
One of the biggest perceived challenges for an independent dental practice is how to be more competitive... a dental mastermind can help. Larger dental organizations utilize an approach to business that can easily overpower an independent practice with aggressive...
Dental Business Mastermind: Personal and Professional Success
Entrepreneur: noun - one who organizes, manages, and assumes the risks of a business or enterprise. Often, the typical practice-owning dentist doesn’t see him or herself as an entrepreneur. But given the definition, it seems to be a reasonable leap to make. And once...
Dental Inner Circle: The Top 5 Benefits of a Mastermind
A “dental inner circle” is a group of individuals that come together to support you and provide objective feedback on a variety of subjects. Often, a mastermind group functions as a dental inner circle. Mastermind groups are a lesser-known tool of most successful...
The Power of the Dental Mastermind
Napoleon Hill conceived of the idea of a “mastermind” in his book Think and Grow Rich. He defined the “Mastermind Principle” as the effect of like-minded people working together toward a definite purpose; where the value of the whole is greater than the individual...
Convenience, Personalization & Personal Care with Dr. Joseph Michelli
One of the constants for All-Star Dental Academy is the promotion of a service-based approach to the patient experience. One of the champions of service and experience in the modern business environment is Dr. Joseph Michelli. Dr. Michelli recently joined Alex...
Case Acceptance Black Hole: Where Your Dental Dollars Disappear
Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from first contact through case presentation, case acceptance, treatment and follow-up. Essentially, there...
Dental Case Acceptance: 5 Steps to Increase Treatment Acceptance
I haven't yet met a dentist that wasn't looking for some way to improve their dental case acceptance success rate with their patients. The answer comes down to knowing and implementing a systematic approach to treatment presentation. All-Star's system is the "5 R’s of...
Getting Past “No” – Case Acceptance Objections
Very few people jump for joy when faced with the prospect of going to the dentist, and they come up with all kinds of case acceptance objections. We’ll look at why people object to treatment and explore some tactics to help overcome those objections. Context is...
Successful Dental Practice – Overcome The Status Quo
Building a successful dental practice has some unique demands. The “owner” of the practice is often the dentist, and unlike most bosses, the dentist is unable to actively manage their team for most of the working day. That...
Banish Broken Appointments!
A critically important challenge for a dental practice is banishing broken appointments. There is nothing more insidious than a patient failing to show up. When you combine the time and energy spent preparing for the appointment with the inability to recover the lost...