Winning the War on Dental Insurance
Dr. Todd Snyder and Alex Nottingham JD MBA discuss the challenges of working with dental insurance companies. Dr. Snyder described his experience of having his hands tied due to the limited reimbursements the insurance companies offered for his services. He decided to...
5 Steps to All-Star Dental Hiring
Alex Nottingham and Robyn Reis discussed the importance of having a clear vision when it comes to hiring team members and creating job descriptions. They highlighted the importance of understanding the characteristics and key skills of the person who sits in the role,...
Flip Your Payment Processing Cost into a Revenue Generator
The expense of credit cards can get frustrating and costly. What if there was a way to save and possibly make money off credit cards? In this podcast, David Serwitz at Commission Buddies shows us how. David’s fun loving and open personality shine in this interview....
The Psychology of Dental Insurance Freedom
Eric Vickery and Alex Nottingham JD MBA discussed the psychology of dental practices taking insurance. Alex discussed how his father, a Pankey-trained dentist, felt he had to start taking insurance towards the middle of his career due to pressure, and how that made...
The Patient Experience and Technology
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed...
All-Star Academy: Phone Skills Secret Sauce
Heather Nottingham, VP of Training discuss the confusion between All-Star Academy, All Star Academy, AllStar Academy. It's more than cooking! Alex discussed the confusion between All-Star Academy, the cooking show, and All-Star Dental Academy, and decided to have some...
Success with Dental Membership Plans
David Pier, co-founder of the dental membership company DenVantage, talks with Alex Nottingham, CEO of All-Star Dental Academy, welcomed, about his success with well-designed dental membership plans. David explained that after the 2008 recession, he and his partners...
Improving Dental Team Training
All-Star Coaches Eric Vickery, and Larissa Pretoni discuss the importance of training and development in the dental field with Alex Nottingham. They agreed that the dentist has to be committed to training and be the leader in order for it to be successful. Larissa...
Digital Smile Makeovers to Turbocharge Treatment Acceptance
Alex Nottingham and Joanne Villani discuss the importance of adding emotion to digital smile makeovers to increase case acceptance in dental practices. Joanne is a co-founder and product specialist at PreVue Dental Software and has been involved in the dental field...
Don’t Be a Disney Dental Office
Disney is known as the star example in customer service. Is it? Granted, they do a ton of activities well, but even the great Disney fails in many aspects of the customer experience. In this podcast, Alex Nottingham, JD MBA, CEO of All-Star Dental Academy will examine...
The Dental Office Manager is Obsolete
All-Star Coach Shelly Van Epps asks the question: Is the dental office manager obsolete? Shelly is a former office manager and treatment coordinator with over 20 years of experience and is currently VP of Business Development and mastery coach with All-Star Dental...
Social Media Engagement Tips For Dentists
Shyanne McCracken, an All-Star Mastery Coach and treatment coordinator, reveals the truth about social media for dentists on Dental Allstars with Alex Nottingham. Shyanne believes that dentists hesitate to use social media due to the rules and regulations, as well as...
