Digital Smile Makeovers to Turbocharge Treatment Acceptance
Alex Nottingham and Joanne Villani discuss the importance of adding emotion to digital smile makeovers to increase case acceptance in dental practices. Joanne is a co-founder and product specialist at PreVue Dental Software and has been involved in the dental field...
Don’t Be a Disney Dental Office
Disney is known as the star example in customer service. Is it? Granted, they do a ton of activities well, but even the great Disney fails in many aspects of the customer experience. In this podcast, Alex Nottingham, JD MBA, CEO of All-Star Dental Academy will examine...
The Dental Office Manager is Obsolete
All-Star Coach Shelly Van Epps asks the question: Is the dental office manager obsolete? Shelly is a former office manager and treatment coordinator with over 20 years of experience and is currently VP of Business Development and mastery coach with All-Star Dental...
Social Media Engagement Tips For Dentists
Shyanne McCracken, an All-Star Mastery Coach and treatment coordinator, reveals the truth about social media for dentists on Dental Allstars with Alex Nottingham. Shyanne believes that dentists hesitate to use social media due to the rules and regulations, as well as...
Discover the Patient’s WHY in Dental Treatment Acceptance
Patients avoid dental treatment acceptance or step aside, cancel just flat out don't schedule because they're not really connected to the plan from an emotional state. People buy with emotion justified with logic. Not understanding this leads to diminished dental...
Take the Fear Out of Dental HR
Dental HR (human resources) can be overwhelming. There are federal and state laws that are changing all the time. Great employees are harder and harder to find and keeping awesome team members can be a challenge. Alan Twigg at Bent Ericksen & Associates joins...
Boost Your Phone Skills with “Share the Sizzle”
Heather Nottingham, VP of Training and Phone Skills Instructor at All-Star Dental Academy, joins the show to discuss sizzling-up phone skills. Heather has over 24 years worth of customer service, training, and phone skills experience and designed the All-Star Dental...
Utilizing Dental Patient Financing
Alex Nottingham, CEO of All-Star Dental Academy, welcomes Sameer Bhasin, VP of Strategic Alliances at Care Credit. Sameer has a decade of frontline business experience, having worked as a practice development manager and sales regional sales manager. He graduated with...
Supercharge Dental Patient Referrals
Dentists often wonder why they don’t get more dental patient referrals. Why are they so haphazard? In this podcast, Larry Guzzardo, All-Star Dental Academy’s head instructor, discusses why patients don’t refer more often, how to encourage the team to get more...
Systems for Success in Dentistry
Today on the show, we're pleased to welcome Dr. Todd Snyder, and he'll be discussing the secret ingredients to achieving success in dentistry and generally in life. As a successful dentist, Todd is on a mission to assist other dentists in overcoming obstacles and...
One Step to Overcoming Approval Addiction
Today on the show, we are delighted to have Shelly VanEpps, and our topic is One Step to Overcoming Approval Addiction. Shelly is currently a treatment coordinator and one of All-Star Dental Academies' Mastery Coaches. By working on the business with her clients, she...
Delegation: How to Duplicate Yourself and Get More Done
As dental practitioners, we all have a long list of responsibilities on our plate, and sometimes it can be overwhelming. However, delegation can be an excellent way to ease the burden and get more done. So, in this episode, we'll be talking about how to duplicate...
