Dental Hiring & HR
What makes a good dental practice employee?
There are good employees and then there are great employees. There are team members that go through the day barely noticed, and there are others who will always be the frontrunners for important projects and tasks - the ones who will always be asked for suggestions on...
Dental Front Office – Why Can’t I Find Good Team Members for My Dental Practice?
Day in and day out, I speak with dentists, dental front desk, dental practice managers, consultants, supply reps, and others who are either on our program or are considering enrollment for their offices or clients or colleagues. Many of these people face the same...
Checking Employee References
One of the critical steps in the hiring process is gathering and checking references. In this Podcast, we...
Times Have Changed For Dental Team Training Options
Times have changed for dental team training options. In the 80's and 90's dentists took their entire teams to dental meetings for their continuing education. Here are the top three reasons why it is now more common and economical to bring the training to the...
Harvard Business Review: The 5 most important questions to ask
I recently read an article on leadership in the Harvard Business Review. The article talked about asking questions. At first glance, the idea seems simple. But when you step back and start to think about it, the issue gets much more complicated. Tom, my business...
Dental Recruitment – Part 3 of 3
Place an ad, read a resume, hire someone….how hard can it be? Dental Recruitment is not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the latest...
Successful Dental Hiring – Part 2 of 3
Place an ad, read a resume, hire someone….how hard can it be? Successful Dental Hiring is not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the...
Study Club: Dealing with Dental Office Drama
Many people feel like drama in the workplace is just what comes with the territory. Does it seem like the same people are behind it all, draining away energy, enthusiasm, and optimism with endless complaining, negativity,...
Stepping Over Dollars To Save A Penny
I had the great honor to interview the leading dental expert on Hiring and Human Resources, Tim Twigg, President of Bent Ericksen & Associates. During our discussion together, I asked Tim the top excuses to training and why dental offices fail to invest in...
Successful Recruiting 1 of 3 – Tim Twigg
Place an ad, read a resume, hire someone….how hard can it be? It’s not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the latest foundational do’s and don’ts in recruiting that will support...