Alex Nottingham JD, MBA, is interviewed by Dr. Paul Etchison on Dental Practice Heroes regarding three ‘Silent Killers’ facing your practice. Resources: Dental Practice Heroes Podcast Dr. Etchison’s Website Dental Practice Excellence Webinar About Dr. Paul Etchison...
The Power of Being on Time
Weekly Motivational Moments - Eric Vickery emphasizes the impact of punctuality on patient care and practice success. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a degree in business...
Choose Connection Over Conflict
Shelly VanEpps discusses resolving conflicts by acknowledging agreements, expressing feelings, seeking solutions, and planning discussions for healthier relationships. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About...
The GREAT Phone Call™ Process
Alex Nottingham discusses the GREAT Call™ Process - building rapport with new callers leads to increased call conversion and patient experience. Don't be EAGER, be GREAT. Resources: Dental Practice Growth Webinar All-Star Live Dental Training Events Dental Coaching...
Excited About Everything
Dr. Paul Etchison emphasizes team inspiration, purpose-driven work, active listening, and fostering a culture of gratitude for a thriving practice. Resources: Dental Practice Heroes Podcast Dr. Etchison’s Website Dental Practice Excellence Webinar About Dr. Paul...
How to Create an Effective Job Post
Robyn Reis, Director of Hiring, shares key components of creating a job post that stands out to potential hires. Resources: All-Star’s Hiring Service All-Star’s Podcast – Dental Job Description Dental Practice Growth Webinar About Robyn Reis Robyn began her dental...
Clarity of Expectations
Eric Vickery, President of Coaching, emphasizes clarity of expectations in leadership and how monthly meetings ensure clear communication and growth. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery...
You Need an Integrator
Shelly VanEpps emphasizes the necessity of an 'Integrator'—a proactive, self-guided team member ensuring efficient practice operations without constant guidance. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About...
Poor Phone Call Conversion
Alex Nottingham, JD, MBA highlights the toll of poor call conversions on profit. Team training is vital for reducing this loss. Resources: Dental Practice Growth Webinar All-Star Live Dental Training Events Dental Coaching All-Star Online Training About Alex...
Service Over Systems
Marty Fort discusses his business building insights: build the right team, nurture constant mentorship, and prioritize service over systems. Resources: Marty Fort Dental Practice Growth Webinar All-Star Live Dental Training Events Dental Coaching About Marty Fort...
Become the Employer of Choice Not Chance
Robyn Reis shares tips in becoming an employer of CHOICE, not chance - Craft a vision, set clear expectations, and build team connections. Resources: All-Star’s Hiring Service All-Star’s Podcast – Dental Job Description Dental Practice Growth Webinar About Robyn Reis...
Motivation vs Discipline
Eric Vickery discusses motivation, urging habit formation for lasting change - Actions reflect true motivations and growth needs discipline. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a...