ENERGY is the currency of life. It’s bank. It’s cash. Experts show it’s directly related to how much you can accomplish in a day. Want to walk into your home at the end of the day with the same energy as you left in the morning? Then this session is for you. Fortify your body’s natural VITALITY, end fatigue, and boost productivity.
In this podcast, Eric Vickery will be sharing a process that will make case presentation simple and easy for anyone on the team. Focus 95% of your energy and time on what is important… and only 5% of your time on treatment discussion. Patients are so afraid the dentist will pressure them into doing something they don’t absolutely “need.”
Office philosophy is the foundation on which your practice is built, and it is an essential part...
One of the critical steps in the hiring process is gathering and checking references. In this Podcast, we...
In this podcast, we discussed: An overview of The All-Star GREAT Call Process, Why the entire team should master phone skills, Why scripts and sales don’t work, The importance of rapport
Is your hygiene team the backbone of your practice or the weakest link? Whatever your answer, there’s room for improvement and growth in every hygiene department. As one of the most overlooked and most important parts of your practice success, your hygiene team needs positive leadership, systems and accountability to reach their full potential and deliver a strong return for patients, the providers themselves and your practice.
In the podcast, we explore the position of “Office Manager” in a dental practice. What does an “Office Manager” do?
Why a “manager” can create a false sense of security. How a “manager” can actually bring down your leadership Who manages the manager? Learn what responsibilities can and can’t be delegated
Sometimes this can be frustrating because it seems that patients are judging your office just based on whether you take their insurance or not. And guess what, they are! We are going to teach you the All-Star way…
In this podcast, you will learn the following: Eliminate confusion about what marketing method will work best for you ~ Specific marketing steps to attract high-quality comprehensive care patients ~ Learn how to enhance your online reputation ~ Discover the best use of your marketing dollars…
Dentistry is changing in a big way. Patients know more and are becoming immune to the sales tactics that worked five years ago. With online review sites, increased search and social media, and competition, dentists not only have to provide amazing dentistry, but also outstanding customer service…
Learn how to determine your “Recall Return Rate” and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care…
Why phone training is so important – The #1 key to phone & customer service success – How to handle employees that don’t call patients back – What to do if patients don’t book right away…
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
