It’s Only Business
Alex Nottingham JD MBA discusses the importance of having an entrepreneurial mindset and learning from different industries. He then shares the five steps to building an All-Star business. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice...
Case Acceptances Starts with the Phones
Eric Vickery and Alex Nottingham JD MBA discuss how success starts with the first interaction - phone skills are vital for case acceptance as this interaction builds trust and rapport which impacts long-term patient relations. Resources: All-Star Live Dental Training...
Word Pictures
Motivational Moments with Eric Vickery: Use “Word Pictures,” like comparing tooth decay to a worm in an apple, to help patients understand conditions and the urgency of treatment for increased case acceptance. Resources: All-Star Live Dental Training Events Dental...
Top 6 Marketing Mistakes: Part 6
Alex Nottingham JD MBA discusses Marketing Mistake #6: Having an untrained team - investing in team training is essential for maximizing the effectiveness of marketing efforts. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training About...
The Goal, Not the Role
Alex Nottingham JD MBA and Shelly VanEpps discuss the difference between management and leadership: 'Great leaders don't set out to be a leader. They set out to make a difference. It's not the role, it's the goal.' Resources: All-Star Live Dental Training Events...
Cancel the Cancellations: Part 2
Motivational Moments with Eric Vickery: Reduce cancellations by teaching patients how to treat us & learn the ‘first aid’ protocol when the cancellation call comes in. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar ...
Top 6 Marketing Mistakes: Part 5
Alex Nottingham JD MBA discusses Marketing Mistake #5: Paying and Praying – for the best marketing efforts you must measure, track, and review. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training About Alex Nottingham JD MBA Alex is the...
Visionary & Integrator
Mike Paton joins Dental All-Stars to discuss the roles of the visionary and integrator in a business operating system called EOS and tips on how to implement this for business success. Resources: EOS World Wide All-Star Live Dental Training Events Dental Coaching...
Cancel the Cancellations: Part 1
Motivational Moments with Eric Vickery: Prevent appointment cancellations with value-driven communication and strategic scheduling. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a degree...
Top 6 Marketing Mistakes: Part 4
Alex Nottingham JD MBA discusses Marketing Mistake #4: Selling yourself – instead attract and retain patients through education. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training About Alex Nottingham JD MBA Alex is the CEO and...
Don’t Answer the Phone
Shelly VanEpps and Alex Nottingham JD MBA explore the detrimental impact of mishandled phone calls on practice revenue, with missed opportunities potentially costing millions over the lifetime of a practice. Resources: Dental Practice Growth Webinar Dental Coaching...
Handling Objections: Part 2
Motivational Moments with Eric Vickery: acknowledge objections, engage empathetically, and overcome them with clarifying questions. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a degree...
