Dental Training Blog
Team Building through Meetings
A recent article in the Harvard Business Review explored how to make meetings more effective. As an industry where most days start off with a quick meeting to review the day ahead, it seems like the ideas covered in the article are important for dentists to review....
Patient Experience: A Misunderstanding about Insurance
Avoid a poor patient experience by determining benefits before the office visit
10 Ways to Motivate Your Team
10 ways to motivate your team A dental practice’s success is dependent on a well-trained, motivated team. It’s your responsibility as a leader to establish a vision, set a standard that supports that vision, and train and motivate your team. Here are 10 ways to guide...
Stop Complaining about Your Patients and “Let it Go”
Not a day goes by where I don’t hear someone complaining about the patients in their dental office. Having come from working in a dental office for many years, I completely understand how frustrating it can be when you give your “all” to your patients, and yet they...
Listen to Howard Farran and Alex Nottingham talk about the new dental economy
Dentaltown's Howard Farran hosted Alex recently on his podcast. They chatted about how independent practices can compete in the new dental economy by highlighting the value that the independent dentist can provide. Providing value through service is the critical...
Your Cool Gadgets Won’t Save Your Dental Practice
Nearly every day, I hear dentists gushing about the latest and greatest cool gadgets and office equipment that they have recently purchased… everything from Cerec to special lasers and yet another camera. We get it, dentists are techies to the core and they like their...
Why Improving Dental Office Phone Skills is Like Dancing
Recently, I was thinking of dental office phone skills while my husband and I took up dance lessons. We have always been good in the basics of what is called “prom dancing,” and “winging it” on the dance floor. Unless you requested the Electric Slide or the Chicken...
Rethinking Your New Year’s Resolution
Every year, a healthy percentage of Americans make promises to themselves about the upcoming year - New Year’s resolutions. But, how many times have you actually followed them? The unfortunate truth is that for most of us, the new year simply means a fresh start on...
Xaña Winans Interviewed by Dr. Howard Farran – DentalTown
Watch Xaña Winans' short clip where she discusses how to improve phone skills. Click here to watch the entire interview on DentalTown. Xaña Winans is a dental marketing strategist, international speaker, and author. She...
Why Your Dental Marketing Doesn’t Matter
Often, when I consult with clients who are struggling with getting enough new patients, they typically point the finger of blame at their marketing. You know, their brochures, SEO, direct mail programs, signage, website, or other tactical elements. Look, before you...
AACD Partner Pearlette
Nearly all of the doctors I speak with believe that if they are excellent clinicians, they will be successful. Unfortunately, excellent patient care and clinical skills is just the ante. You need much more to truly win the game, because the...
Dental Recruitment – Part 3 of 3
Place an ad, read a resume, hire someone….how hard can it be? Dental Recruitment is not hard as long as you never make a mistake, never hire the wrong person, never have problems and never have turnover. Learn the latest...
