Heather Nottingham discusses the critical role of patient service training. It's important to remember patients appreciate the latest dental technology, but that won't be the thing that brings them into the practice. Resources: Dental Practice Growth Webinar Dental...
Service versus Sales
Eric Vickery highlights dentistry's emphasis on customer service over pressure sales. Emotions drive decisions, making continuous learning crucial. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric...
Practice Protocols VS Provider Protocols
Rachel Wall provides insights into creating and implementing effective practice standards to improve patient outcomes and team alignment. Resources: Dental Practice Growth Webinar Inspired Hygiene Standard of Care Guide About Rachel Wall Rachel Wall is the founder of...
Effective Communication
Eric Vickery emphasizes effective communication in dentistry for addressing challenges, conflicts, and fostering positive relationships. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric Vickery Eric holds a...
Does Everyone Need Phone Training?
Dental All-Stars: Cross-train your team for phone skills and consistent patient experience. Heather Nottingham's insights for success. Resources: Dental Practice Growth Webinar Dental Online Team Training About Heather Nottingham Heather is the VP of Training &...
Team Unity
All-Star's President of Coaching Eric Vickery discusses how few things undermine a practice's success like division in the team. Learn some quick tactics to help you nurture a healthy team. Resources: All-Star Live Dental Training Events Dental Coaching Dental...
Creating an All-Star Vision
Alex Nottingham discusses how crafting a clear vision creates an All-Star Practice. Align decisions, engage the team, and attract success. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Alex Nottingham JD MBA Alex...
Emotional Exam
Dental All-Stars: Achieving clinical excellence and boosting case acceptance through the emotional exam. Expert insights and coaching. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Jennifer Manrique Jenn is an...
Business Growth Formula
Dental All-Stars: Jay Shorr & Alex Nottingham discuss the Business Growth Formula – emphasizing training, service, and patient experience. Resources: Shorr Solutions Dental Practice Growth Webinar About Jay Shorr As the CEO and Founder of Shorr Solutions, a...
Human Microbiome – What Every Dental Pro Needs to Know
Dr. Uche Odiatu is interviewed on Dental All-Stars, to explore dentistry's role in gut health, microbiome's evolution, and inflammation control. Resources: Dr. Uche’s Website Dr. Uche’s Instagram Dental Practice Excellence Webinar About Dr. Uche Odiatu Dr Odiatu is a...
DISC Training – Personality Types
Eric Vickery, President of Coaching, is interviewed by Alex Nottingham, JD, MBA on Dental All-Stars to discuss the DISC profile and its significance in effective communication with dental patients. DISC is a simple yet powerful tool that helps customize communication...
The Patient Experience and Technology
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed...