Dental Training Blog

Blog, All-Star Dental Academy

Banishing Broken Appointments

We recently hosted a special, public session of our Study Club where we talked about strategies for overcoming broken appointments / no-shows. Fundamentally, the challenge associated with getting patients to show up to their appointments is one of perception. Patients...

Blog, All-Star Dental Academy

Romancing the Phone ™

Before becoming hailed as the “million dollar customer service genius” by dental industry insiders, I got my humble beginnings as a retail sales specialist, working for various large volume luxury companies like Bloomindale’s, Express, Kate Spade and others. My first...

Is Your Dental Office Stuck in the Matrix?

I know why you're here, Dentists. I know what you've been doing... why you worry about your practice, why you stress about finances, and why night after night, you sit by your computer and obsess about filling holes in your schedule. You're...

Blog, All-Star Dental Academy

Seattle Study Club: Working Smarter, Not Harder

I had the pleasure this past weekend to visit The Seattle Study Club Symposium (their big annual meeting they hold each year). Many of you know this group, but for those who don't, The Seattle Study Club was created by a periodontist to bring general dentists and...

Blog, All-Star Dental Academy

The Egg Approach to Dental Time Management

The egg is probably the most efficient protein source there is. The egg is also one of the most productive dental time management tools there is. “Huh,” you may say. I’m not referring to a real egg. I’m referring to an egg timer. For those who do not know what an egg...

Blog, All-Star Dental Academy

Dental Workshops: Turn Meeting Frown Upside Down

As we discussed in Why Dental Meetings Suck, there are lots of reasons why dental meetings are not productive. The perfect solution are dental workshops. What the “heck” are dental workshops? I’m glad you asked. Dental workshops are a very focused type of meeting that...

Blog, All-Star Dental Academy

Stop Selling Yourself And Your Dental Practice

You may be wondering, “Isn’t the whole point of marketing is to sell yourself and your practice?” Well, yes. “Then, why are you listing this as a blunder?” Simple. Nobody cares about you and your practice. Who are people really interested in? That’s right… THEMSELVES....

Blog, All-Star Dental Academy

Choose Your Partner Wisely

Choosing the wrong business partner can cost you your business! Really. You can go bankrupt from it or at the very least become an emotional wreck. Consider these 10 questions posted by DentistryIQ: Is it a good idea financially? Why are you doing it? Can you share...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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