Dental Training Blog
A quick and easy solution to all your Dental Practice Management problems?
People love the idea of finding a quick and easy solution to all kinds of problems, not just dental practice management challenges. In fact, it is such a powerful human desire that there is a myth that surrounds the idea: the "silver bullet" - a metaphor for a simple,...
6 Ways to Prepare Your Dental Practice for Increased Competition
The field of dentistry today has transformed immensely and it’s becoming increasingly difficult to sustain a successful dental practice. A lot of factors are at play here and can make or break the practice. Mentioned below are six ways which can help prepare your...
Times Have Changed For Dental Team Training Options
Times have changed for dental team training options. In the 80's and 90's dentists took their entire teams to dental meetings for their continuing education. Here are the top three reasons why it is now more common and economical to bring the training to the...
Dental Phone Training: Is Your First Impression the Worst Impression?
Begin rant about enthusiasm and passion on the phones... Today, I set out to find a new primary care physician. I found an office in our area that had relatively good reviews and had nice photos of their office and services on their website. Excellent! Not so...
Dental Office Phone scripts are killing your customer service
Phone scripts are killing your customer service The customer interaction has never been more important than in today’s independent dental practice. Where corporate practices are able to cut prices and invest heavily in marketing, the...
Dental Office Culture – How to Create One & Keep it!
Success with patients requires the right environment and dental office culture, and one critical part of the environment is the dental office culture. This ambiguous buzzword can be difficult to measure, but its impact on...
Improving team productivity
A recent Harvard Business Review article explored the concept of diminishing productivity in American workers. The ideas discussed struck me as directly applicable to improving dental front office team productivity. Before we get to the specific issues, the article...
Building Mutually Beneficial Relationships Between Young and Older Dentists
An older, more experienced dentist makes a great mentor for a young, inexperienced dentist who wants to grow, learn management skills, master the administrative part of running a dental practice and develop expertise in the clinical side of the profession. The...
Case Acceptance Verbiage – Dental Training
Success case acceptance verbiage in every part of the patient experience depends on our ability to create a meaningful connection with the folks we are treating. From answering the phones, explaining the findings of an exam, case acceptance, and making financial...
Dental Office Training – Why the Best Train Consistently
When you hear the word “training,” do you imagine a super fit person wearing spandex and running around sweating in the gym? Do you hear the “Rocky” theme music in the background? Perhaps. But when it comes to dental office training, the term may sound foreign to you....
How To Build A Top Performing Team For Your Dental Practice
Whether you’re just about to start your dental practice or looking to take your current practice to the next level, it all starts with building a good team. In dental school, you learned how to fill a cavity and spent...
Academy of General Dentistry interviews All-Star Dental Academy
https://soundcloud.com/academyofgeneraldentistry/positioning-your-practice-for-excellence Dr. Wes Blakeslee interviews Alex Nottingham, CEO and founder of AGD Exclusive Benefits provider All-Star Dental Academy. Nottingham, who gained expertise in the industry by...